Herbal Therapeutic | Product & Shipping

Product & Shipping

Do the products get you high?

Probably the most common question we get & the answer is no. Our products use all the other benefits of seeds, but do not contain the psychoactive properties, and so will not get you high.

How long does shipping take?

Shipping delivery times vary based on where you are and how busy the courier companies are. We vary our courier companies based on what are the quickest & most reliable courier companies at the time to ensure you receive the best & quickest service available.

How do I reach out to customer support?

Simple, send us an email! We check our emails daily & follow up with any enquiries within 24-48hrs depending on the amount of queries are we dealing with at the time.

What if I don't receive my order?

We do ask you have patience whilst delivery services might be at capacity however please inform us if your product has not been delivered after the delivery date has been set by the courier company. We will ensure a speedy follow up with the status of your order and give you an accurate update.

How do I stop my subscription?

Whilst it will be sad to see you go, you can stop your subscription with us at anytime by simply sending us an email requesting to stop the service within 30 days. We will then confirm on our end that we have received your request to stop. Please note that you must do this from the email address linked to your account. We always recommend a second follow up email if you have not received a response from us within 48hrs of sending your email to stop the service.

Herbal Therapeutic | Product & Shipping

Hemp Leaf

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