Privacy Policy

This privacy policy covers the Herbal Therapeutic website, www.cannawellness.com.au (the “Website”). In this Privacy Policy, “we”, “us”, “our” and other similar references mean Namayan Naturals Pty Ltd (Company number 164001423) and “you” and “your” and other similar references mean a specific user of the Website. By visiting the Website, you accept the practices described in this Privacy Policy.

When you provide us with information through this Website, we respect your privacy. It is important you understand what information we collect about you during your visit and what we do with that information. Your visit to this Website is subject to this Privacy Policy.
We do not collect personally identifiable information about you, except when you provide it to us. For example, if you decide to complete a user registration form, survey or order, you may be asked to provide certain information such as your contact information (name, email address, mailing address, and telephone number and areas of interest, and the products you use.

If you decide to place an order, we also need to know your credit card number and expiration date. When you purchase goods on this Website, transactions are directly processed by the Website and for security reasons, your credit card details are deleted and not held in any digital form, and will need to be re-entered on subsequent visits. Also, we require your delivery and shipping address for goods to be shipped directly to you.

The information you provide may be used by us to create and deliver to you our newsletters, surveys or other communications containing product information, RSI prevention tips, promotions or information concerning your order. If you prefer not to receive such communications, please see Opt-Out below.

We may use the information you provide in aggregate form for internal business purposes, such as generating statistics and developing marketing plans. We will not sell or rent your personally identifiable information to third parties without your consent, except as disclosed in this Privacy Policy.

We may collect, store or accumulate certain non-personally identifiable information concerning your use of this Website, such as information regarding which of our pages are most popular.

This Website may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This Privacy Policy applies only to the information we collect on this Website. We encourage you to read the privacy policies of other websites you link to from our Website or otherwise visit.

Opt-Out

When you register at this Website, you may opt-out of receiving future communications from us. You can contact us at anytime if you wish to unsubscribe from any further communication. Simply email us via our Contact us page with the subject “Unsubscribe”.

Comments

Your privacy is constantly respected at our website. Our Privacy Policy is intended to represent industry best practice and comply fully with the Privacy Act 1988. We may review our privacy policies and practices from time to time in line with customer expectations and legislative changes.

If you have any questions, comments or concerns about our privacy practices, please contact us.

Your privacy

We recognize the importance of your privacy, and that you have a right to control how your personal information is collected and used. We know that providing personal information is an act of trust and we take that seriously. Unless you directly give us consent to do otherwise, we only collect and use your personal information as set out below. Our Privacy Statement is intended to represent industry best practice and comply fully with the Privacy Act 1988.

Our privacy policies and practices may be reviewed and updated from time to time in line with customer expectations and legislative changes.

What information might we collect?

Our registration forms require you to provide us with your name, contact details and other personal details. However, any further collection of data will be informed and await consent.

Is the information secure?

We are committed to ensuring the security of your information. In order to prevent unauthorised access or disclosure, we have put safeguards in place to secure the information we collect online. Be aware that our website may contain links to other websites of interest and that once you leave our site, we do not have any control over the security of other sites.

Cookies

Cookies are small pieces of information stored on your computer tied to information about you. We may use Cookies to collect information about your activity with us in order for us to improve our site. We may also utilize Cookies to allow your browser to remember your username saving time when you visit our site. Cookies can also allow us to track the preferences of our customers and therefore offer a more tailored service.

Secure shopping

Orders placed on our site are encrypted using SSL technology (version 3.0), to ensure that all your transactions are protected. We do not handle any card details directly, all credit card details go through secure payment gateways integrated through Commweb, PayPal and Afterpay on our behalf.

White-labelled packaging and shipping

We do not share our business details with customers and do not share any pricing structure up on delivery. No direct contacts will be established with customers for business purposes. However, certain communications can be established in case of enquiry or trouble during or after shipment.