Refund and Returns Policy

At Herbal Therapeutic, we strive to provide our customers with high-quality products that meet
their expectations and needs. Due to the nature of our products, we have implemented the
following refund and return policy:

1. Returns and Refunds: Unfortunately, we do not accept returns or offer refunds on any
   opened products purchased from Herbal Therapeutic. Once a product has been purchased
   and opened, we cannot accept it back into our inventory due to the nature of the product
   as according to safety standards. We are committed to ensuring the safety and integrity of
   our products. We pledge to provide the best service possible but we reserve the right to
   refuse any returns if we choose. If you have an inquiry about this, please contact our
   customer support team.
2. Damaged or Defective Products: In the unlikely event that you receive a damaged or
   defective product, please contact our customer support team within 48 hours of receiving
   the item. We will investigate the issue and, if applicable, arrange for a replacement.
   Please note that we may request supporting documentation or images to assess the
   situation.
3. Shipping Errors: In the unlikely event you receive an incorrect product due to an error
   on our part, please notify our customer support team within 48 hours of receiving the
   item. We will rectify the situation by arranging for the correct product to be shipped to
   you at our expense.

If you have any questions or concerns regarding our refund and return policy, please don’t
hesitate to reach out to our customer support team. They are available to assist you and
provide further clarification at cannawellnessau@gmail.com

Please note that our refund and return policy is designed to ensure the safety and quality of our
products. We appreciate your understanding and cooperation regarding these guidelines.